Take your valuables and documents, photograph the car, leave the key for the driver, note any special instructions (AWD, damage, alarm) and have the drop-off address ready.
A few minutes of preparation saves time and avoids surprises once your car is on the truck.
What should I take out of the car?
- Wallet, phone charger, sunglasses and any valuables.
- Garage door openers and house keys.
- Important papers you may need, like your registration and insurance card. Keep copies in your phone if you can.
- Car seats, if you will ride in another vehicle with children.
Should I take photos?
Yes. Take a few quick photos of all four sides of the car and the odometer. It is a simple record of the car’s condition before the tow.
What does the tow driver need from me?
- The key, or the key fob, so the car can be steered and put in neutral.
- Any special instructions: all-wheel drive, a steering wheel lock, an alarm, a wheel that doesn’t turn, or damage the driver should know about.
- The exact drop-off address and the name of the shop, if it is a mechanic or body shop. Calling the shop ahead lets them know a car is coming, especially at night.
What if the car is in a parking garage?
Tell the tow company before they come. Many garages have height limits, and the truck may not fit. The driver may need to plan a different way to reach the car.
What about payment?
Ask about the price and payment options when you call, so there are no surprises.
Need a tow in Tampa? Call Dala Multiservices at (813) 293-3415, 24/7.